TERMS AND CONDITIONS TF-ROBOTS
Article 1. Applicability
1.1 These General Terms and Conditions of Sale (hereinafter: the “Terms”) apply exclusively to all offers, orders and agreements of TF-Robots, to the exclusion of any other general terms and conditions.
1.2 By accepting an offer or placing an order, you accept the applicability of these Terms.
1.3 Any departure from these Terms must be agreed upon in writing. In that event, the remaining provisions shall remain in full force and effect.
1.4 All rights and claims stipulated for the benefit of TF-Robots in these Terms and in any additional agreements are also stipulated for the benefit of intermediaries and other third parties engaged by TF-Robots.
Article 2. Offers and Agreements
2.1 All offers made on www.tf-robots.com are non-binding. TF-Robots expressly reserves the right to change prices, particularly where required by statutory or other regulations.
2.2 An agreement is concluded only once TF-Robots has accepted your order. Unless expressly stated otherwise, TF-Robots is entitled to refuse orders or make delivery subject to certain conditions. If an order is not accepted, TF-Robots will notify you within ten (10) business days of receiving the order.
Article 3. Prices and Payments
3.1 The prices stated for the products and services offered are in euros and include VAT, any applicable taxes or other levies, but exclude handling and shipping costs, unless otherwise stated or agreed upon in writing.
3.2 Products will be shipped only after payment has been received, except for cash-on-delivery shipments.
3.3 Payment may be made using one of the methods indicated during the ordering process. Additional payment or ordering conditions may apply to your order.
Article 4. Delivery
4.1 Delivery times stated by TF-Robots are indicative only. Exceeding a delivery period does not entitle you to compensation or to cancel your order or terminate the agreement, unless the delay is such that you cannot reasonably be expected to maintain the agreement. In that event, you are entitled to cancel the order or terminate the agreement to the extent necessary.
4.2 Delivery of the products takes place at the location and time at which the products are ready to be shipped to you.
Article 5. Retention of Title
5.1 Ownership of the delivered products will pass to you only once you have paid all amounts owed to TF-Robots under any agreement. The risk associated with the products passes to you upon delivery.
Article 6. Intellectual and Industrial Property Rights
6.1 You must fully and unconditionally respect all intellectual and industrial property rights relating to the products supplied by TF-Robots.
6.2 TF-Robots does not guarantee that the products supplied to you do not infringe any intellectual or industrial property rights of third parties, including rights arising under unwritten law.
Article 7. Complaints and Liability
7.1 Upon delivery, you are required to check whether the products conform to the agreement. If they do not, you must notify TF-Robots in writing, stating the reasons, as soon as possible and in any event within seven (7) business days of delivery or of the date on which the non-conformity could reasonably have been discovered.
7.2 If it has been established that the products do not conform to the agreement, TF-Robots may choose either to replace the products concerned with new products upon their return or to refund their invoiced value.
7.3 If, for any reason, you do not wish to keep a product, you have the right to return it to TF-Robots within fourteen (14) business days of delivery, after notifying TF-Robots by letter, telephone or email. Returns in this case will be accepted only if the product’s packaging is undamaged. You are responsible for the return shipping costs.
Article 8. Orders and Communication
8.1 TF-Robots is not liable for misunderstandings, alterations, delays or failures in the transmission of orders or communications resulting from the use of the internet or any other means of communication between you and TF-Robots, or between TF-Robots and third parties insofar as these relate to the relationship between you and TF-Robots, unless and to the extent that there is intent or gross negligence on the part of TF-Robots.
Article 9. Force Majeure
9.1 Without prejudice to its other rights, in the event of force majeure, TF-Robots may, at its discretion, suspend the fulfillment of your order or terminate the agreement without judicial intervention by notifying you in writing. TF-Robots shall not be liable for any compensation in such circumstances, unless this would be unacceptable according to the standards of reasonableness and fairness.
9.2 Force majeure means any failure to perform that cannot be attributed to TF-Robots because it is not due to its fault and is not its responsibility under the law, a legal act or generally accepted principles.
Article 10. Miscellaneous
10.1 If you provide TF-Robots with an address, TF-Robots is entitled to ship all orders to that address unless you notify TF-Robots of another address to which your orders should be sent.
10.2 If TF-Robots permits departures from these Terms for any period of time, whether expressly or implicitly, this does not affect its right to subsequently demand immediate and strict compliance with these Terms. You may not derive any rights from the fact that TF-Robots has applied these Terms leniently.
10.3 If one or more provisions of these Terms or any other agreement with TF-Robots conflict with any applicable legal provision, the provision concerned shall cease to apply and shall be replaced by a comparable, legally permissible provision determined by TF-Robots.
10.4 TF-Robots is entitled to engage third parties in the fulfillment of your orders.
Article 11. Governing Law and Jurisdiction
11.1 These Terms and all rights, obligations, offers, orders and agreements to which these Terms apply are governed exclusively by Dutch law.
11.2 All disputes between the parties shall be submitted exclusively to the competent court in the Netherlands.