We want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 14 days of receipt. To be eligible for a return, the item must remain unopened and in its original packaging. Please note that return shipping costs are the responsibility of the customer.
Damaged or Incorrect Orders
If you receive a damaged product or the wrong item, we are here to make it right. You can return the item within 14 days to receive a replacement or a refund. If we made a mistake and sent you an incorrect item, please return it to us unopened, and we will happily reimburse your return shipping costs.
Refund Process & Conditions
Once we receive and inspect your returned item, approved refunds will be processed and issued within 14 days. Please be aware of the following conditions:
Returns & Exchanges
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Unopened items only: For quality assurance, items that have been opened cannot be accepted for a return.
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Packaging: We reserve the right to refuse returns if the products are improperly packaged or if the return claim is invalid.
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Deductions: We do not charge administration or restocking fees. Return shipping costs are the responsibility of the customer, except where stated otherwise above.
Return Address:
TF Robots
Fabrieksweg 3K
5531PP Bladel
The Netherlands